Formal and Informal Negotiations
Category : NEGOTIATION PROCESSES
Negotiation under circumstances as imposed in the area of work although everyone negotiates informally all the time without even being aware of it, formal negotiation is a skill that can be learned through experience and practice. Individuals who negotiate a lot tend to be much more skilled at it than people who have not participated in many formal negotiations. Experienced individuals are to know what to say when, when to make concessions, when not to, what to concede, what not to, and, in general, how to manipulate the situation to their own advantage. For this reason, negotiation tends to favor the experienced party. The negotiation occurred to the two employees at work as employee A agrees on the shifting work time in Sundays and employee B disagrees on the latter. They are part of the Human Resource department of Company Y as formal negotiation fits in, the application of an integrative strategy a sort of win-win negotiation approach as possible and the outcome is useful when it is possible to develop solution to a problem in which such sides win, or at least come out ahead of where they would, were conflicting issues continue. When this is possible, following the rules of principled negotiation is usually the best approach. Moreover, every negotiation that takes place within an organization deals with exactly the same issues, it is not wise to get locked into one size fits all’ mentality for negotiation. There must be the respect for others, openness to creativity, good preparation, and clarity of communication as needed elements of the negotiation for better agreements of employee A and employee B. The observation that employee B is more hot tempered and vulgar words appear every time he talks and he is rolling his head around the office compared to employee A which is more composed and decent in speaking out his ideas but he has somewhat of a disorganized seating gesture and felt quite empowered by employee B. The place was quite timid, the temperature is a bit low than normal when the interaction occurred. The company head is to be informed of the possible ways to negotiate, the most effective way to communicate to the two parties is to undertake basic training process, where each employee have such chance to develop a ‘gut instinct’ approach.
The following steps can be followed:
- Set out to reach a win-win situation. Both sides should leave the negotiation feeling they’ve come away with something and that they’re satisfied
- Always begin by saying something positive and appreciative to the person you’re negotiating with
- If the other person is angry or hostile, then refuse to get drawn into it or to fight. Keep smiling and being pleasant and sooner or later they’ll calm down.
- Get clear about your bottom line. Decide, in advance, what really matters to you and what doesn’t
Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party's skills, attitudes and style.
The informal negotiation comes into the scene where confrontations happen here and there without a negotiator involved as it happened during the school break in between lunch at the canteen wherein conversations arose indirectly and gestures of non verbal behavior assumes a place in the process. A negotiation of a mother and child on the choice of food is evident. A mother can be natural negotiator to say yes or no to her child’s food choices and reasoning has to be clear. The child now starts to cry and point his hand for a particular food as the mother can’t negotiate her way out of the child’s wants for food and that the child starts to mumble out and the mom is trying to convince him to eat what’s in the lunchbox, and said sandwich with veggies is good for you son with a cup of rice and fish, if you eat I will buy you a new superman toy car. The outcome of the negotiation leads that the child eats his lunch knowing that his mother will buy a new toy over the weekend. Nurture is a major source of an individual’s negotiation style, enthusiasm about the process, and his or her skill. If one’s family has not nurtured strong negotiation skills, it is possible to learn from experience on the job, by watching others and be influenced. The mother and child interaction took advantage of every opportunity to learn from each other and be close to one other despite small issues on the way. I evaluate that formal and informal negotiation happens everyday at any time and I believe it should be handled well with ample materials on the side to realize an effective negotiation as there requires common before negotiation starts. Strengthening them through formal learning is not only readily accomplished, whose skills were developed through less formal means, and compromise comes in.